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Terms & Conditions

General  terms of protection of personal data

This website  e-comm.gr preserves the personal nature of your information and may not transfer it to any third party (natural or legal person) for any reason, except  for relevant provisions of the law and to the competent authorities alone.

The website  e-comm.gr  maintains files with personal information sent by the visitor / user solely for communication, financial and tax purposes.

The visitor / user can contact the responsible department   to cross-check the existence of the file, correct it, change it or delete it.

Visitors / users of the e-comm.gr site that are minors can access  e-comm.gr  only with the consent  of their parents or guardians and are under no obligation to submit  their personal  information. If such  information is submitted by minors, the webmasters  of  e-comm.gr delete the relevant information.

Also, the administrators of this site may process part or all of the data you have sent for statistical  purposes and to improve the information services provided.

Orders via e-commerce

For the use of the e-commerce  services of  the website  e-comm.gr, the following information is requested: Name / Business name - Address of business person / Company seat - Postal code - Telephone - E-mail - Fax - City - Country - Credit Card Details.

The above data is also required for the issue of the relevant  documents (tax) and kept in the financial file of e-comm.gr  The administrators of the site e-comm.gr can use the data referring to the type of  goods and services acquired through the E-commerce in order to capture the buyer's interests and to make new offers unless the visitor / user of those services requests that such offers are not to be made. Information relating to the buyer's interests of the visitor / user can never be disclosed to third parties.

Credit Card Details

The Visitor’s / User’s  credit/debit Card for the payment of services / subscriptions on e-comm.gr is charged  only for this transaction. Credit card details cannot be used for any other purpose 

Cookies

The website  e-comm.gr uses cookies to identify the visitor / user when selecting certain services and pages of the site ONLY if the user activates the relevant option when importing the items on the above websites.

Links to 3rd Party Websites

The site e-comm.gr includes links to other websites which are not controlled by itself but by third parties (natural or legal persons). Under no circumstances is e-comm.gr responsible for the Terms of Privacy that these sites follow.

IP Addresses

The  IP address through which the PC has access to the Internet and then on e-comm.gr is used exclusively for  gathering  statistics.

LIMITATION OF LIABILITY

Contract of Use

The visitor / user of the pages and services of this web site consents to the following terms of use, which apply to all content, pages, graphics, images, photographs and files included on this website. Therefore, you must read these terms carefully before visiting or using the pages and services of this website. If you do not agree, you must not use the services and content of this site. The visitor / user is kindly requested to check the content of these pages for possible changes. The continued use of this website even after any changes means the unconditional acceptance by the visitor / user of these terms.

Intellectual and industrial property rights

Except  for explicit exceptions (copyrights of third parties, affiliates, and agents), all content on the e-comm.gr web-site including images, graphics, photographs, drawings, texts, services provided and, in general, all the files on this site constitute Intellectual property, trademarks and service marks on the e-comm.gr web-site and are protected under the relevant provisions of Greek law, European law and international conventions. Consequently, none of them may be sold, copied, modified, reproduced, republished or uploaded, transmitted or distributed in any way, in whole or in part.

Exception: The individual storage of a single copy of a portion of the content in a single personal computer for  personal and not public or commercial use and without deletion of the indication of origin from the web-site  e-comm.gr,  always without affecting in any way the relevant intellectual and industrial property rights.

Other products or services listed on the pages of this website and bearing the trademarks of their respective organizations, companies, affiliates, associations or publishers are their own intellectual and industrial property and are therefore responsible.

Visitor / User Responsibility

The visitor / user of the pages and services of the e-comm.gr  website assumes responsibility for any damage caused to the website  e-comm.gr from misuse or misuse of the relevant services.

Under any circumstances,  including negligence, the webmasters of e-comm.gr are not responsible for any form of damage to the visitor / user of the pages, services, choices and content of the e-comm.gr  On his / her own initiative and with the knowledge of the terms hereof.

The contents of the website e-comm.gr  are provided "as is" without any warranty express or implied in any way whatsoever. To the fullest extent and in accordance with the law, the webmasters of e-comm.gr deny all warranties expressed or implied, including, but not limited to, those which imply the merchantability and fitness for a particular purpose .

The administrators of the e-comm.gr website do not guarantee that the pages, services, options and contents will be provided without interruption, without errors and that the errors will be corrected.

Also, the webmasters of e-comm.gr do not guarantee that the same or any other related site or "server" servers through  which they are made available to you, are provided without "viruses" or other harmful components.

The webmasters of  e-comm.gr do not guarantee the accuracy, completeness or availability of their content, pages, services, choices or results in any way.

The cost of possible corrections or services is handled by the visitor / user and by no means by the administrators of the website e-comm.gr.

"Links" to other sites

The administrators of the website e-comm.gr do not control the availability, content, privacy policy, quality and completeness of the services of other web sites and pages referred to in this site via "links", hyperlinks or Advertising banners. Therefore, for any problem you encounter during your visit / use, you must address directly to the respective web sites and pages, which are also responsible for the provision of their services. The webmasters of  e-comm.gr should under no circumstances be deemed to accept the content or services of the web sites and the pages to which they refer or are linked to them in any other way.

E-commerce

This site provides its visitors / users with e-commerce services in accordance with the specific terms and conditions set forth there in and with the protection of the personal data they submit for the use of these services. The administrators of the e-comm.gr website are not responsible for the quality of the goods acquired through e-commerce services and the transaction is binding exclusively on the visitor / user and the goods provider. Consequently, this web site or its managers may not in any way be involved in a relevant litigation arising out of this transaction. Finally, the user's signature upon receipt of the goods acquired  through this website indicates that the products were received in accordance with the order of the customer / visitor / user. In the event that the order has been sent incorrectly, the customer must not sign in any way and the products return to e-comm.gr at the expense and responsibility of e-comm.gr.

Applicable law and other terms

The above terms and conditions of use of the website e-comm.gr,  as well as any modification, alteration or alteration thereof, are governed by and supplemented by Greek law, the law of the European Union and the relevant international treaties. Any provision of these terms becomes legally inapplicable, it shall cease to be valid and shall be withdrawn from the present, without in any way undermining the validity of the other terms. This is the overall agreement between the website e-comm.gr and the visitor / user of its pages and services and is binding only on them. No modification of these terms will be taken into account and will not form part of this agreement unless it has been written in writing and has not been incorporated into it.

GUARANTEES - REFUNDS AND PRODUCT CHECK FOR REPLACEMENT

Returns of now reason after delivery of the products and opening of their packaging or disruption of the safety tape of the product packaging for no reason are not accepted

Returns of no reason can be made up to 14 days from receipt of the product provided that the packaging has not been opened and the safety tape of the package has not been broken The product in this case must be returned by the customer to our store on the street Varvaki 2-4,11474  Athens with its complete accompanying packaging and purchase receipt.

The products are accompanied by a warranty of the manufacturer as defined by his official dealership. The manufacturer's warranty does not cover damage resulting from misuse, dropping, moisture, interference from unauthorized service, and the product is automatically "out of warranty". Refunds are accepted only if the products to be returned are exactly the same (stamped, not set up) received and accompanied by the retail or purchase invoice within 3 working days of the date of the relevant document. The following conditions apply to the receipt of defective product purchasers:

The product's failure to operate must be due to a manufacturer's fault and not to a fault caused by misuse of the product, such as, for example, and not only, by dropping, operating outside the manufacturer's specifications, interference by unauthorized technicians, etc.

In order for a product to be changed, it must first be checked by the official dealer or authorized service department  as the shop does not have a technical department to certify the product's failure to operate.

If there is insufficient inventory to replace the DOA product, e-comm.gr may replace the product with  another proprietary or superior technical specification or price or refund the original purchase price to the customer.

Call center opening hours

Our call center is available daily from Monday to Friday 10:00 - 18:00 for order placement, order tracking and any other help or clarification about our products and the operation of our business.

 

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