General terms of protection of personal
data
This website
e-comm.gr preserves the personal nature of your information and may not
transfer it to any third party (natural or legal person) for any reason, except
for relevant provisions of the law and to the competent authorities alone.
The website
e-comm.gr maintains files with personal information sent by the
visitor / user solely for communication, financial and tax purposes.
The visitor /
user can contact the responsible department to cross-check the
existence of the file, correct it, change it or delete it.
Visitors / users
of the e-comm.gr site that are minors can access e-comm.gr only
with the consent of their parents or guardians and are under no
obligation to submit their personal information. If such
information is submitted by minors, the webmasters of e-comm.gr
delete the relevant information.
Also, the
administrators of this site may process part or all of the data you have sent
for statistical purposes and to improve the information services provided.
Orders via
e-commerce
For the use of
the e-commerce services of the website e-comm.gr, the
following information is requested: Name / Business name - Address of business
person / Company seat - Postal code - Telephone - E-mail - Fax - City - Country
- Credit Card Details.
The above data
is also required for the issue of the relevant documents (tax) and kept
in the financial file of e-comm.gr The administrators of the site e-comm.gr
can use the data referring to the type of goods and services acquired through
the E-commerce in order to capture the buyer's interests and to make new offers
unless the visitor / user of those services requests that such offers are not
to be made. Information relating to the buyer's interests of the visitor / user
can never be disclosed to third parties.
Credit Card
Details
The Visitor’s /
User’s credit/debit Card for the payment of services / subscriptions on e-comm.gr
is charged only for this transaction. Credit card details cannot be used
for any other purpose
Cookies
The website
e-comm.gr uses cookies to identify the visitor / user when selecting
certain services and pages of the site ONLY if the user activates the relevant
option when importing the items on the above websites.
Links to 3rd
Party Websites
The site e-comm.gr includes links to other websites which are not
controlled by itself but by third parties (natural or legal persons). Under no
circumstances is e-comm.gr responsible for the Terms of Privacy that these
sites follow.
IP Addresses
The IP address through which the PC has access to the Internet and
then on e-comm.gr is used exclusively for gathering statistics.
LIMITATION OF LIABILITY
Contract of Use
The visitor /
user of the pages and services of this web site consents to the following terms
of use, which apply to all content, pages, graphics, images, photographs and
files included on this website. Therefore, you must read these terms carefully
before visiting or using the pages and services of this website. If you do not
agree, you must not use the services and content of this site. The visitor /
user is kindly requested to check the content of these pages for possible
changes. The continued use of this website even after any changes means the
unconditional acceptance by the visitor / user of these terms.
Intellectual and industrial property rights
Except for
explicit exceptions (copyrights of third parties, affiliates, and agents), all
content on the e-comm.gr web-site including images, graphics, photographs,
drawings, texts, services provided and, in general, all the files on this site
constitute Intellectual property, trademarks and service marks on the e-comm.gr
web-site and are protected under the relevant provisions of Greek law, European
law and international conventions. Consequently, none of them may be sold,
copied, modified, reproduced, republished or uploaded, transmitted or
distributed in any way, in whole or in part.
Exception: The
individual storage of a single copy of a portion of the content in a single
personal computer for personal and not public or commercial use and
without deletion of the indication of origin from the web-site e-comm.gr, always without affecting in any way the
relevant intellectual and industrial property rights.
Other products
or services listed on the pages of this website and bearing the trademarks of
their respective organizations, companies, affiliates, associations or
publishers are their own intellectual and industrial property and are therefore
responsible.
Visitor / User
Responsibility
The visitor /
user of the pages and services of the e-comm.gr website
assumes responsibility for any damage caused to the website e-comm.gr
from misuse or misuse of the relevant services.
Under any
circumstances, including negligence, the webmasters of e-comm.gr are not
responsible for any form of damage to the visitor / user of the pages,
services, choices and content of the e-comm.gr On his / her own
initiative and with the knowledge of the terms hereof.
The contents of
the website e-comm.gr are provided "as is" without any warranty
express or implied in any way whatsoever. To the fullest extent and in
accordance with the law, the webmasters of e-comm.gr deny all warranties
expressed or implied, including, but not limited to, those which imply the
merchantability and fitness for a particular purpose .
The
administrators of the e-comm.gr website do not guarantee that the pages,
services, options and contents will be provided without interruption, without
errors and that the errors will be corrected.
Also, the
webmasters of e-comm.gr do not guarantee that the same or any other related
site or "server" servers through which they are made available
to you, are provided without "viruses" or other harmful components.
The webmasters
of e-comm.gr do not guarantee the accuracy, completeness or availability
of their content, pages, services, choices or results in any way.
The cost of
possible corrections or services is handled by the visitor / user and by no
means by the administrators of the website e-comm.gr.
"Links"
to other sites
The
administrators of the website e-comm.gr do not control the availability,
content, privacy policy, quality and completeness of the services of other web
sites and pages referred to in this site via "links", hyperlinks or
Advertising banners. Therefore, for any problem you encounter during your visit
/ use, you must address directly to the respective web sites and pages, which
are also responsible for the provision of their services. The webmasters of
e-comm.gr should under no circumstances be deemed to accept the content
or services of the web sites and the pages to which they refer or are linked to
them in any other way.
E-commerce
This site
provides its visitors / users with e-commerce services in accordance with the
specific terms and conditions set forth there in and with the protection of the
personal data they submit for the use of these services. The administrators of
the e-comm.gr website are not responsible for the quality of the goods acquired
through e-commerce services and the transaction is binding exclusively on the
visitor / user and the goods provider. Consequently, this web site or its
managers may not in any way be involved in a relevant litigation arising out of
this transaction. Finally, the user's signature upon receipt of the goods
acquired through this website indicates that the products were received
in accordance with the order of the customer / visitor / user. In the event
that the order has been sent incorrectly, the customer must not sign in any way
and the products return to e-comm.gr at the expense and responsibility of e-comm.gr.
Applicable law
and other terms
The above terms
and conditions of use of the website e-comm.gr, as well as any
modification, alteration or alteration thereof, are governed by and
supplemented by Greek law, the law of the European Union and the relevant
international treaties. Any provision of these terms becomes legally
inapplicable, it shall cease to be valid and shall be withdrawn from the
present, without in any way undermining the validity of the other terms. This
is the overall agreement between the website e-comm.gr and the visitor / user
of its pages and services and is binding only on them. No modification of these
terms will be taken into account and will not form part of this agreement
unless it has been written in writing and has not been incorporated into it.
GUARANTEES -
REFUNDS AND PRODUCT CHECK FOR REPLACEMENT
Returns of now
reason after delivery of the products and opening of their packaging or
disruption of the safety tape of the product packaging for no reason are not
accepted
Returns of no
reason can be made up to 14 days from receipt of the product provided that the
packaging has not been opened and the safety tape of the package has not been
broken The product in this case must be returned by the customer to our store
on the street Varvaki 2-4,11474 Athens
with its complete accompanying packaging and purchase receipt.
The products are
accompanied by a warranty of the manufacturer as defined by his official
dealership. The manufacturer's warranty does not cover damage resulting from
misuse, dropping, moisture, interference from unauthorized service, and the
product is automatically "out of warranty". Refunds are accepted only
if the products to be returned are exactly the same (stamped, not set up)
received and accompanied by the retail or purchase invoice within 3 working
days of the date of the relevant document. The following conditions apply to
the receipt of defective product purchasers:
The product's
failure to operate must be due to a manufacturer's fault and not to a fault
caused by misuse of the product, such as, for example, and not only, by
dropping, operating outside the manufacturer's specifications, interference by
unauthorized technicians, etc.
In order for a
product to be changed, it must first be checked by the official dealer or
authorized service department as the shop does not have a technical department
to certify the product's failure to operate.
If there is
insufficient inventory to replace the DOA product, e-comm.gr may replace the
product with another proprietary or superior technical specification or
price or refund the original purchase price to the customer.
Call center
opening hours
Our call center
is available daily from Monday to Friday 10:00 - 18:00 for order placement,
order tracking and any other help or clarification about our products and the
operation of our business.